What is the Popcherry VIP Membership?

When you become a Popcherry VIP Member, you’ll receive:

  • The best prices ever in Australia. With dresses starting at $10;;
  • VIP Pricing - up to 50% off all regular priced items 
  • Free and easy returns (for Australian customers only) 
  • Impeccable service & amazing prices
There’s never an obligation to shop so come take a look now and we'll help you start saving here. 
Once you become a Popcherry VIP Member, you can choose to 'Shop or Skip' by the 5th of every month if you do not want $50 store credit charged to your account.
 
I'm not sure about the Popcherry VIP? Can I have a 30 day trial?

Why not? For a limited time only, new Popcherry VIPs get the chance to trial the Popcherry VIP. Get an extra 30 days to trial this amazing shopping offer.

Receive the latest styles

From Monday to Friday, new outfits and amazing pieces are recommended for you so that you can treat yourself. Our goal here at Popcherry is to make sure that you look fantastic wherever you go without ever having to worry about your wallet.

Go Shopping!

Only buy what you love and Skip the Month if you don't - there's never any obligation to buy. Style Deal outfits start from $10. Returns are super easy and free too! (Free returns are for Australian customers only)

How does the Popcherry VIP Program work?

New and amazing pieces every month
Every week, Popcherry’s amazing Stylists and Buyers curate an amazing collection of trending products for you on Popcherry’s Style Deal page for your shopping pleasure. Remember, these pieces are exclusive to the Popcherry VIP membership holders and prices will start from $10.

Get ready to shop
Log in to your account and browse Popcherry’s latest styles every week before they run out. We stock the most wanted and trending pieces to make sure that you always have acccess to the latest fashion.

Skip any month, No Obligation to Buy
If you're not ready to make a purchase, simply Skip the Month and you will not be charged. Skip as many months as you'd like. However, if you do not take action by the 5th of every month, you will be charged $50 and this will become store credit in your account. This accumulating balance of credit can be used at any time.

Do I have to make a purchase every month?

No, not at all. If you're not ready to make a purchase, simply log in to your account before the 5th of the month then select the "Skip the Month" button to avoid being charged. If you have a change of heart and would like to make a purchase later, you can visit Popcherry Style Deals at any time and make a selection even after you've skipped the month. As a Popcherry VIP member, even when you skip, you can still enjoy the benefits. You can only skip the month by logging into the site; at this time, customers are not able to skip the month via voicemail or email.

Can I still purchase from Popcherry without becoming part of the Popcherry VIP membership?

Absolutely! However, Popcherry’s non-VIP members will not be able to enjoy the benefits of the Popcherry VIP membership, including shopping on the Popcherry Style Deals page and taking advantage of our VIP discounts on offer. But Popcherry non-VIP members will still get great prices on all our high-quality pieces when compared to competing retailers. During the checkout process, simply un-check the "VIP membership" box to purchase as a regular member.

If I’ve already purchased as a regular customer, can I still join the Popcherry VIP membership program?

Of course. Each time you check out, you'll have the opportunity to join the Popcherry VIP membership program for access to exceptional discounts and fun perks. Even if you've already purchased as a regular member, your first VIP order is still eligible for extra discounts.

How do I cancel my Popcherry VIP membership?

You may cancel your Popcherry VIP membership at any time. There is no cancellation fee. If you would like to cancel your Popcherry VIP membership please contact the Popcherry VIP membership Service at 02 8188 3761 from 11am - 5pm Monday to Friday and 11am - 3pm Saturday to cancel your membership. Please note that all times are in Australian Eastern Standard Time.

If you would like to continue receiving selections, simply skip the month by following the instructions in the "Skip the Month" section of your “My Accounts” between the 1st and the 5th of every month to avoid being charged.

Please note that the Popcherry VIP membership is an exclusive service with its pricing made to benefit our beloved Popcherry VIP members only. All VIP prices, offers and benefits are reserved for Popcherry VIP members only. If you are not a Popcherry VIP member, you will have to pay regular pricing.

When am I charged for my purchase?

Popcherry charges your credit card at the time you place your order. 

For all refunds, payment is returned through the original form of payment.

Can I use my Popcherry VIP membership credit with Popcherry Products?

Definitely! Make sure that you’re logged into your account when you’re checking out and click ‘Store Credit’ under the Payment section when you’re ready to get your goodies shipped to you. We're always looking for ways to enhance our customer experience, so we appreciate the feedback and will take these ideas into consideration as we continue to grow.

What if I don’t like the Popcherry Style Deals selected for me?

Not a problem. If our handpicked Popcherrry Style Deals don't catch your eye, we have heaps of new pieces coming in every week. You can also shop for individual tops, bottoms, dresses and playsuits or simply Skip the Month and pay nothing at all.

What sizes are available?

Popcherry currently offers women's sizes XS through to XXL.

Is there a sizing chart?

Yes. Simply click on the "Size Guide" link located next to each item to view our sizing chart. You may also view the sizing chart here.

What if the item(s) I want to purchase is sold out?

We usually don’t re-stock styles as our Stylist and Buying teams are constantly making room for the latest and trending pieces. If you're desperate for a piece, get in touch with the Popcherry Support Team at support@popcherry.com.au and they'll let our buyers and suppliers know.

Be sure to check the site often for new releases, and the latest on-trend looks!